Delivery
Deliveries for Croatia and the rest of EU are made by our partner GLS General Logistics Systems Croatia d.d. The products are packed in an adequate manner, so there is minimum possibility for damage in transport. At delivery, the customer must check the state of the parcel and report any damage to the courier. The seller is not responsible for damage to parcels during the delivery process.
Delivery term
All ordered merchandise will be delivered (for Croatia and Slovenia) within 20 workdays (excluding national and public holidays as well as weekends).
All ordered merchandise to other EU countries will be delivered within 20 workdays (can be prolonged in special cases of which the customer will be informed on time).
The timeframe for delivery and final shipping and delivery cost for all orders from other countries (outside EU), must be determined after the ordering process is complete and it is calculated individually for each order in agreement with the customer.
The customer will be informed about the deadline for delivery in an automated e-mail when ordering.
In special cases, the time for delivery for all orders can be prolonged. Dada&Rocco will inform the customer on time in these situations (by e-mail or phone call).
Cost of delivery
The cost of delivery for Croatia and Slovenia is 30 kn (4 euros). Delivery is free for Croatian customers if their order is less than 750 kn in value.
The cost of delivery for rest of EU is (9 euro). All international customers (including Slovenia) must cover the cost of shipping and delivery in full for all orders.
Other countries: Albania, Montenegro, Serbia, North Macedonia, Turkey, Kosovo, Norway, Russia, Ukraine, Island, Lichtenstein, Canada, Switzerland, Monaco, San Marino, Andorra (25 euro)
The final shipping and delivery cost for all orders from other countries (outside EU), must be determined after the ordering process is complete and it is calculated individually for each order in agreement with the customer.